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CUSTOMER SERVICE


About Us


Since 2001 Parfum1.com has been a leader in the online fragrance industry; offering original designer merchandise to the public at discounted prices.

Our policy is simple:

  • Sell merchandise of the highest quality
  • Ensure the privacy of our customers data
  • Provide expedient and efficient customer service
  • Pack all orders using top quality materials
  • Ship orders immediately

As a family run business we take pride in our work and strive not only to offer you a pleasurable and efficient shopping experience but also to gain your trust and instill confidence when shopping with us.

Your business is greatly appreciated.

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Contact Information


Phone:

1-866-Parfum1 (1-866-727-3861) (US Toll Free)
1-718-683-3032 (Local)
001-718-683-3032 (International)

Email:

info@parfum1.com
parfum1.com@gmail.com

Fax Us:

1-718-683-3031

Hours of Operation:

Monday - Friday: 10am - 6pm EST
Saturday - Sunday: Closed

All Major U.S. Holidays: Closed

Mailing Address:

Parfum1.com
3000 47th Avenue
4th Floor
Long Island City, NY 11101 USA

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Inquiry Form


Send us your questions, concerns, or suggestions by completing the form below and clicking the 'Submit' button.

Name *
Email *
(If inquiring about an order please use the
same email address used for your original order.)
Order/Invoice# (if applicable)  
Subject *
Message  
   

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Special Requests


You can submit a special request by using our Inquiry Form

Your special request will receive our fullest attention, however, we kindly ask that you do not telephone our customer service department to track your requests.

Please note:

If you don't see what you're looking for, check back periodically and browse through Parfum1.com as new items are added daily.

Inventory is updated hourly, therefore, all merchandise appearing on the Parfum1.com™ website is available for immediate delivery.

After you submit a special request your information will be entered into a database that will remain secure and confidential.

You will only receive a response from Parfum1.com if and when we obtain the merchandise that you're looking for. You will then be notified via Email.

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Join Our Mailing List



Be the first to know! New arrivals, coupons of up to 25% off, fragrance reviews and more!

Enter your Email address below:

Email *  

Our privacy policy is simple, we will never share or sell your information, ever.

Also, we'll be including a removal link in every email we send you, so you can leave our list at any time.

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Current Promotions


 Take Advantage of the following deals & discounts at Parfum1.com:

 

- 10% off every order.   Use Coupon code: SAVEBIG10PX
 
 

- Always Enjoy Free Standard Ground Shipping on all orders over $75.00.

Applies to US orders only. (contiguous US - 48 states only)

No coupon code required.

 

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Since 2001, Parfum1.com has been a leader in the online fragrance industry; offering original designer fragrances, bath and body accessories, and other health and beauty products with discounts of up to 80% off the original price. We have a variety of new, classic, niche, hard to find and discontinued perfumes and colognes. We also carry skin care, make up and home accessories including candles. We offer a safe & secure shopping experience, expedient and efficient customer service, and top quality, immediate shipping.

Copyright © 2001-2011 Parfum1.com - Parfum1, Parfum1.com are registered trademarks of Parfum1.com, Inc. All Rights Reserved.