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CUSTOMER SERVICE


About Us


Since 2001, Parfum1.com has been a leader in the online fragrance and beauty industry; offering an exceptional variety of authentic designer fragrances, bath and body accessories, skin care and other beauty products. We have a wide selection of new, classic, niche, hard to find and discontinued perfumes and colognes as well as skin care and bath & body products. We offer a safe & secure shopping experience, expedient and efficient customer service, and top quality, immediate shipping.

Our policy is simple:

  • Sell merchandise of the highest quality
  • Ensure the privacy of our customers data
  • Provide expedient and efficient customer service
  • Pack all orders using top quality materials
  • Ship orders immediately

As a family run business we take pride in our work and strive not only to offer you a pleasurable and efficient shopping experience but also to gain your trust and instill confidence when shopping with us.

Your business is greatly appreciated.

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Contact Information


Phone:

1-866-Parfum1 (1-866-727-3861) US Toll Free

Email:

info@parfum1.com

Hours of Operation:

Monday - Friday: 9:30am - 5pm
Saturday - Sunday: Closed

All Major U.S. Holidays: Closed

Mailing Address:

Parfum1.com
46-28 Vernon Blvd, Suite 436
Long Island City, NY 11101
United States

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Inquiry Form


Send us your questions, concerns, or suggestions by completing the form below and clicking the 'Submit' button.

Name *
Email *
(If inquiring about an order please use the
same email address used for your original order.)
Order/Invoice# (if applicable)  
Subject *
Message  
Question *
   

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Special Requests


You can submit a special request by using our Inquiry Form

Your special request will receive our fullest attention, however, we kindly ask that you do not telephone our customer service department to track your requests.

Please note:

If you don't see what you're looking for, check back periodically and browse through Parfum1.com as new items are added daily.

Inventory is updated hourly, therefore, all merchandise appearing on the Parfum1.com™ website is available for immediate delivery.

After you submit a special request your information will be entered into a database that will remain secure and confidential.

You will only receive a response from Parfum1.com if and when we obtain the merchandise that you're looking for. You will then be notified via Email.

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Since 2001, Parfum1.com has been a leader in the online fragrance and beauty industry; offering an exceptional variety of authentic designer fragrances, bath and body accessories, skin care and other beauty products. We have a wide selection of new, classic, niche, hard to find and discontinued perfumes and colognes as well as skin care and bath & body products. We offer a safe & secure shopping experience, expedient and efficient customer service, and top quality, immediate shipping.

Copyright © 2001-2018 Parfum1.com - Parfum1, Parfum1.com are registered trademarks of Parfum1.com, Inc. All Rights Reserved.