CUSTOMER SERVICE

About Us

Since 2001 Parfum1.com has been a leader in the online fragrance industry; offering original designer merchandise to the public at discounted prices.

Our policy is simple:

Sell merchandise of the highest quality
Ensure the privacy of our customers data
Provide expedient and efficient customer service
Pack all orders using top quality materials
Ship orders immediately

As a family run business we take pride in our work and strive not only to offer you a pleasurable and efficient shopping experience but also to gain your trust and instill confidence when shopping with us.

Your business is greatly appreciated.

Contact Information

Phone:

1-866-Parfum1 (1-866-727-3861) (US Toll Free)
1-718-683-3032 (Local)
001-718-683-3032 (International)

Email:

info@parfum1.com
parfum1.com@gmail.com

Fax Us:

1-718-683-3031

Hours of Operation:

Monday - Friday: 10am - 6pm EST
Saturday - Sunday: Closed

All Major U.S. Holidays: Closed

Mailing Address:

Parfum1.com
3000 47th Avenue
4th Floor
Long Island City, NY 11101 USA

Inquiry Form

Send us your questions, concerns, or suggestions by completing the form below and clicking the 'Submit' button.

Name	*
Email	*	(If inquiring about an order please use the same email address used for your original order.)
Order/Invoice# (if applicable)
Subject	*
Message

Special Requests

You can submit a special request by using our Inquiry Form

Your special request will receive our fullest attention, however, we kindly ask that you do not telephone our customer service department to track your requests.

Please note:

If you don't see what you're looking for, check back periodically and browse through Parfum1.com as new items are added daily.

Inventory is updated hourly, therefore, all merchandise appearing on the Parfum1.com™ website is available for immediate delivery.

After you submit a special request your information will be entered into a database that will remain secure and confidential.

You will only receive a response from Parfum1.com if and when we obtain the merchandise that you're looking for. You will then be notified via Email.

Join Our Mailing List

GET A 10% OFF COUPON!

Be the first to know! New arrivals, coupons of up to 25% off, fragrance reviews and more!

Enter your Email address below:

Our privacy policy is simple, we will never share or sell your information, ever.

Also, we'll be including a removal link in every email we send you, so you can leave our list at any time.

Charity Donations

Parfum1.com partners with a non-profit organization every quarter. That's 4 different organizations each year. We donate $1 of every order shipped during that quarter. We started the program in the 1st quarter of 2010. The first organization we have partnered with is the ASPCA

The American Society for the Prevention of Cruelty to Animals (ASPCA) was the first humane society to be established in North America and is, today, one of the largest in the world. The organization was founded by Henry Bergh in 1866 on the belief that animals are entitled to kind and respectful treatment at the hands of humans, and must be protected under the law. Headquartered in New York City, the ASPCA maintains a strong local presence, and with programs that extend their anti-cruelty mission across the country, they are recognized as a national animal welfare organization. It is a privately funded 501(c)(3) not-for-profit corporation, and proud to boast more than 1 million supporters across the country.

To learn more about the ASPCA please visit www.aspca.org

$1 of every order you place between Jan. 1, 2010 - March. 31, 2010 will be donated to the ASPCA.