CUSTOMER SERVICE

About Us

Since 2001, Parfum1.com has been a leader in the online fragrance and beauty industry; offering an exceptional variety of authentic designer fragrances, bath and body accessories, skin care and other beauty products. We have a wide selection of new, classic, niche, hard to find and discontinued perfumes and colognes as well as skin care and bath & body products. We offer a safe & secure shopping experience, expedient and efficient customer service, and top quality, immediate shipping.

Our policy is simple:

Sell merchandise of the highest quality
Ensure the privacy of our customers data
Provide expedient and efficient customer service
Pack all orders using top quality materials
Ship orders immediately

As a family run business we take pride in our work and strive not only to offer you a pleasurable and efficient shopping experience but also to gain your trust and instill confidence when shopping with us.

Your business is greatly appreciated.

Contact Information

Phone:

1-866-Parfum1 (1-866-727-3861) (US Toll Free)
1-718-683-3032 (Local)
001-718-683-3032 (International)

Email:

info@parfum1.com
parfum1.com@gmail.com

Fax Us:

1-718-683-3031

Hours of Operation:

Monday - Friday: 10am - 6pm EST
Saturday - Sunday: Closed

All Major U.S. Holidays: Closed

Mailing Address:

Parfum1.com
3000 47th Avenue
4th Floor
Long Island City, NY 11101 USA

Inquiry Form

Send us your questions, concerns, or suggestions by completing the form below and clicking the 'Submit' button.

Name	*
Email	*	(If inquiring about an order please use the same email address used for your original order.)
Order/Invoice# (if applicable)
Subject	*
Message

Special Requests

You can submit a special request by using our Inquiry Form

Your special request will receive our fullest attention, however, we kindly ask that you do not telephone our customer service department to track your requests.

Please note:

If you don't see what you're looking for, check back periodically and browse through Parfum1.com as new items are added daily.

Inventory is updated hourly, therefore, all merchandise appearing on the Parfum1.com™ website is available for immediate delivery.

After you submit a special request your information will be entered into a database that will remain secure and confidential.

You will only receive a response from Parfum1.com if and when we obtain the merchandise that you're looking for. You will then be notified via Email.

Current Promotions

- Save 15% on every order by using code: ROSEFEB14PZ at checkout. Ends Feb. 14th, 2012.
(This promotion cannot be applied to previous orders. Promotion MUST be used during checkout.)

- Free Shipping on orders over $75.00. US Only. Does not include AK, HI, PR.
Some Restrictions apply to PO Boxes and remote locations.